Discreet Shipping

We are committed to offering 100% discreet shipping to ensure your shopping experience is both secure and private. Your privacy is extremely important to us, which is why we take special care to protect your personal information during the shipping process.

1. Discreet Packaging

All SOVA products are shipped in non-branded, discreet packaging to ensure the contents of the package remain private. We use simple, secure packing materials that will not reveal any product details, ensuring no embarrassment or privacy concerns.

• Plain Packaging: We use standard cardboard boxes or mailing bags with no branding or product information visible on the outside of the package.
• Privacy Assurance: The shipping label will only display basic shipping information, such as the recipient's address, with no reference to the contents of the package.

2. Shipping Information

• Transparent Tracking: Every order comes with a tracking number so you can track the status of your shipment at any time.
• Fast and Secure Delivery: We work with reputable courier services to ensure your order is delivered quickly and securely.
• International Shipping: We also offer international shipping, and all international orders are shipped with discreet packaging to protect the privacy of our global customers.

3. Returns and Exchanges

If you are not satisfied with your product or if there are any issues with the quality, you can return or exchange your item in accordance with our return policy. Rest assured, your purchase experience is always discreet and hassle-free.